Kindly ensure that domain lock is turned off. Then, you may get your EPP Code and transfer your domain to another provider. For details on requirements for transfer, kindly refer to your new provider for information on their requirements.
To turn domain lock off: https://my.web.z.com/index.php?rp=/knowledgebase/67/How-to-turn-off-transfer-lock-on-my-domain.html
To get your EPP Code: https://my.web.z.com/index.php?rp=/knowledgebase/68/Where-do-I-get-my-Auth-codeor-EPP-code-for-my-domain.html
Once transfer is initiated, kindly verify the email sent to you by Onamae for transfer to go through. If the email is not verified, transfer may be denied and may not go through.
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